Last Updated February 2020

This Doughnuttery  Privacy Policy ("Policy") describes how Doughnuttery and its subsidiaries and affiliated companies ("Doughnuttery") collects, uses and discloses personal information of customers through our websites and online services, including doughnuttery.com, and other Doughnuttery owned or operated websites and online services that link to this policy (collectively, the "Sites"), through our programs and in our physical stores ("Services"). This Policy does not apply to websites and services that display or link to different privacy statements. Websites and services co-branded with other partners may display or link to a joint privacy statement or separate privacy statements of our partners in addition to our Policy.

What Type of Information Does Doughnuttery Collect?

Personal Information that may be collected by Doughnuttery may include:

  • Name, postal address, phone number, and e-mail address.

  • Financial account information, such as credit card number and other payment information.

We may also collect information about you such as:​

  • If you buy goods at our stores or through our programs or otherwise - what you buy, where you buy, how frequently you buy and rewards you earn.

  • If you take a survey or interact with us in various other ways - demographics information and information about subjects that may interest you.

  • If you create an account - names and addresses of people you add to your "address book".

We may automatically collect website use information when you visit our Sites. This information may include information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies. Cookies are small data files stored on your hard drive by a website to, among other things, help us improve our Sites and your experience. 

Examples include:

  • To allow "Like" buttons and "Share" buttons to work

Doughnuttery may also collect aggregated data or anonymized data that does not directly identify you.

How Does Doughnuttery Use Information About You?

Wicked Good Cupcakes may use information about you for purposes described in this Policy or disclosed to you on our Sites or with our Services. For example, we may use information about you to:

  • Process and manage your purchase and use of Doughnuttery products and services, including your accounts and program participation

  • Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our Sites, or take other actions in response to your inquiries or other Site activities

  • Create personalized promotions by combining your personal information with non personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.

  • Communicate with you about your orders or purchases, your services, accounts and program participation, a contest or sweepstakes you have entered, and your requests for information.

  • Communicate with you about our brands, products, events or other promotional purposes, including co-branded offers and affiliate and partner offers.

Does Doughnuttery Share Personal Information with Third Parties?

Doughnuttery shares your personal information in limited ways

  • We may share information with companies that provide support services to us (such as credit card processors, mailing houses or website hosts) and that help us market our products and services (such as email vendors). These companies may use information about you to perform their functions on our behalf.

  • We may disclose specific information (i) upon lawful request, in response to legal process, and when required to comply with laws, (ii) to enforce our agreements, corporate policies, and terms of use or (iii) to protect the rights, property or safety of Doughnuttery, our employees, agents, customers, and others.

  • If you participate in any blog or other online forum on our Sites, any personal information that you post on our Sites may be shared with other forum participants and Site visitors.

  • In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, Doughnuttery may disclose personal information to those involved in the negotiation or transfer.

What Choices Does Doughnuttery Offer About Personal Information?

Doughnuttery offers choices for you to request to update or change your personal information and how we communicate with you. Here are some of the ways you can request changes: 

  • Follow the opt-out instructions in promotional emails we send you.

  • email info@doughnutterycom

 

If you opt out of receiving promotional communications from us, we may still send you non-promotional communications such as emails about your accounts or our ongoing business relations.

You can usually choose to set your browser to warn you when a cookie is being sent or to remove or reject cookies. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you choose to remove or reject cookies, it will affect many features or Services on our Sites.

How is Personal Information Secured?

Doughnuttery takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information.

While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Privacy Policy Updates

We may update this privacy policy from time to time. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy. We encourage you to check the date of our privacy policy when you visit this Site for any updates or changes. We will notify you of any modified versions of the privacy policy that might materially affect the way we use or disclose your personal information.

Questions and Feedback

We welcome your questions, comments and concerns about privacy.  Doughnuttery Customer Service can be contacted online, at (212) 633-4359 or info@doughnuttery.com

Doughnuttery Privacy Policy and Terms of Use

 

Doughnuttery, Inc. and all related Doughnuttery companies (“Doughnuttery”) is committed to facilitating the accessibility and usability of its Web site, www.doughnuttery.com, for all people with disabilities. Doughnuttery has implemented and will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard, which will also bring Doughnuttery into conformance with the Section 508 Web Accessibility Standards developed by the United States Access Board (Section 508).  

Please be aware that our efforts are ongoing.  If at any time you have specific questions or concerns about the accessibility of any web page on www.doughnuttery.com, please contact us at info@doughnuttery.com.  If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.  

Last Updated April 2020

We continue to monitor the current state of affairs with the Covid-19 outbreak and are taking precautions to prioritize the health of our staff and customers.  It is and always has been our top priority to rigorously follow best practices and prescribed procedures as set forth by the Department of Health and the CDC and to maintain strict controls and a high level of execution as it relates to food safety and personal hygiene. 

 

At this time our Turnstyle and Chelsea Market shops remain open and we continue to make hot fresh doughnuts, on demand and to order for Delivery and Pick-up orders only.  We prepare every order fresh and immediately package and seal doughnuts in individual bags and boxes which minimizes their exposure to the air and maximize freshness. 

 

We continue to thoroughly sanitize surfaces, equipment, displays and door areas at our shops throughout the day on a regular schedule. 

 

Each store is equipped with masks, gloves, hand sanitizer, soap and sanitization equipment.

 

Employees are required to wear masks and gloves at all times during their shifts and are provided with masks and gloves to wear to and from work and are encouraged to wear them during their commute.

 

Employees are required to wash hands regularly throughout the day. 

 

Any Employee who is experiencing any flu or cold symptoms are required to stay home. 

 

All food sampling has been discontinued.

 

Interactions with all couriers and delivery people are being conducted at a safe distance and packaged are sealed and prepared for contactless delivery. 

  

We will continue to monitor the situation closely and follow the guidance of the CDC and local health authorities to keep you safe and informed.

 

The restaurant community is coming together to find ways to help confront the virus while offering our customers a sense of normalcy.  We will continue to do our part to safely serve our customers, employees, and vendors. 

COVID-19 Response

Accessibility

Stay in the doughnut loop on all things doughnuttery!

  • Grey Facebook Icon
  • Grey Twitter Icon
  • Grey Instagram Icon

Need Help?

CALL US:  

+1 212-633-4359

EMAIL US: info@doughnuttery.com

© 2020 doughnuttery